Have you ever been the victim of a Tech Support Scam? If you have and realized it, you likely know all about the concept. For those of you who may be unaware, here’s how it works: Someone cold calls you, claiming to be a representative of a particular Tech Support company. In most cases, the person claims to be with Microsoft Tech Support or something else legitimate-sounding. They inform you of issues with your computer that you need to give them access to fix. Then they’ll usually have you install some software that allows them to remotely access your computer and then potentially steal sensitive data from it. They’ll often make you pay for their service or for software they claim will fix the problem, but actually turns out to be malware. They can then take your credit card information and use it for more fraudulent charges.
For those of you who are competent with computers, it might seem fishy to you right away. For folks who aren’t as experienced or knowledgeable with computers, it can be an easy trap to fall into. If you’re getting a cold call without going looking specifically for tech support, it’s probably a scam.
But there are ways to fight back (or at least have a little fun). This guy did it by pretending to be a thief who just broke into this person’s house and is about to steal the laptop he found. Watch how it goes down:
I love that at first the scammer is questioning the guy, but eventually just goes back to normal work mode.
This next one, which appears to have been done by the same guy, points out the fact that it’s purely coincidental that tech support would call him right as his computer has been crashing repeatedly… I figured that line right there might tip off the scammer right away, but evidently not. And the very clear sound of a Mac computer starting up also didn’t tip him off…
Although according to the video, the scammers tend not to know too much about Macs. If you’ve got someone claiming to be Windows Support calling you and you only own Apple products, that’s one very easy way to know it’s a scam right away. It’s hilarious how clueless the scammer seems to be. Another thing worth noting: legitimate companies won’t ask you to send them a “Moneypak card,” or similar form of payment (gift cards, etc.).
I love that after being on hold for 20+ minutes and finally realizing the guy he attempted to scam was onto him, his only response is “F*** off.”
It reminds me of another classic clip from a guy who really enjoyed messing with telemarketers. Not scammers per se, but known for using similar phone call tactics. You’re sure to get a good laugh out of this one:
There’s plenty more videos like this where the people receiving the calls are able to keep the scammers on the line for upwards of half an hour. If you’re looking for some entertainment like this and have a couple hours to kill, just search “Phone Scam” on YouTube and go to town…
And be vigilant! Protect yourself against scammers. Don’t send money cards or gift cards or anything like that, and if you’re ever in doubt, remember: There are ACTUAL tech support places that will ACTUALLY give you tech support, but you need to call them. They won’t come to you.